How to Stop Being the Bottleneck in Your Own Firm

Most law firm owners become bottlenecks by accident.

They’re the decision-maker.
The subject matter expert.
The point of contact for everything from marketing to payroll.

At some point, the firm outgrows this model — but the owner hasn’t been replaced by a system.

Signs You’re the Bottleneck

• Every decision has to run through you

• Projects stall without your input

• You’re exhausted, and the team is frustrated

• High-level strategy takes a backseat to low-level tasks

Why This Happens

Because delegation feels risky. Because no one else “knows the business like you do.”
But here’s the problem — you’re building a business that can’t scale past you.

What Needs to Change

• Ownership — others need to lead, not just assist

• Visibility — data and dashboards, not constant updates

• Structure — roles and workflows that don’t require your approval

How a COO Solves the Bottleneck

• Maps out what’s on your plate (and what shouldn’t be)

• Reassigns ownership and builds accountability systems

• Installs meeting rhythms and KPI reviews

• Coaches team members to lead in their own lanes

• Creates time for you to focus on vision and leadership

You’re not the problem. The structure is.

If you’ve become the bottleneck in your firm, it’s time to build a leadership system that runs without your constant involvement. I’ll help you get there.