What Your Law Firm’s Org Chart Isn’t Telling You
Your firm may have an org chart with roles and titles. But does it show accountability?
Common Problems:
One person holding 3+ roles
Titles without clear responsibilities
No true ownership of outcomes
Leadership bottlenecks everywhere
A Real Org Chart Includes:
Defined outcomes and responsibilities per role
Clear reporting lines
Ownership, not just participation
A path for growth and accountability
What a COO Adds:
Role scorecards and structure
Team capacity planning
Org chart audits
Real performance management systems
If your team is confused about who does what, or one person is wearing a bunch of unrelated hats — your org chart isn’t doing its job. Let’s fix that.